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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Louise W.D.

September 8, 2025

5  out of  5
rating by Louise W.D.
"very helpful trusted information. I'm one that doesn't ever remember how insurance works etc....They are so kind and helpful with any and all of my questions. Thank you for serving our Jennings communtiy"
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TheChirobull

September 8, 2025

5  out of  5
rating by TheChirobull
"I’ve been a customer of Terry Bertrand for over 25 years. I’ve always had excellent service and personal treatment. Nicole Young usually handles my emails and calls. She is a stellar employee. She knows her product and goes the extra mile, to handle my insurance needs. I highly recommend Terry Bertrand State Farm!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Pat Burrow

September 6, 2025

5  out of  5
rating by Pat Burrow
"I have been with Terry's State Farm for about 3 years and had a hard time getting started due to my fault and Naomi has been such a great help to me. She never gets upset when I need her help and I appreciate that. Terry must feel very blessed to have a staff he can count on. Have a great day everyone Pat Burrow"
We responded:
"Thank you for your review! My State Farm team and I are happy to be your good neighbor!"
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Scott Ledoux

September 5, 2025

5  out of  5
rating by Scott Ledoux
"Naomi is always very helpful for quotes or changes. She very prompt with responses every time we need something. A overall great experience with State Farm."
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Jennifer Hebert

September 5, 2025

5  out of  5
rating by Jennifer Hebert
"Cathy leJeun is a good agent helpful and very nice"
We responded:
"Thank you for the review! My State Farm team and I are happy to be your good neighbor!"
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Yvonne Landry

September 5, 2025

5  out of  5
rating by Yvonne Landry
"Terry Bertrand and his staff have been very professional and helpful with my insurance needs. I have house and car policies with them and would definately recommend them to friends and families. I lived in Houston and had State afarm and when I moved they help make the transition with ease. Thank you Mr. Terry!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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webb gotte

September 5, 2025

5  out of  5
rating by webb gotte
"Terry Bertrand State Farm Agent has very knowledgeable staff working with Naomi and and Nicole"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out."
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Lori Nielsen

September 5, 2025

5  out of  5
rating by Lori Nielsen
"Terry Bertrand STATE FARM is absolutely the best hands down. Anytime I’ve called I’ve always talked to an actual person. My go-to is Nicole. She is extremely knowledgeable and such a great help with all that I’ve asked of her. I would rate her 10/10. I would recommend this branch for anyone looking for a reputable and personable experience!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Octavia Lawdins

September 5, 2025

5  out of  5
rating by Octavia Lawdins
"Naomi has been my go-to for years. She consistently responds quickly and is always willing to take the time to educate me about my policies. She makes everything convenient, straightforward, and maintains a high level of professionalism throughout. Highly recommended!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ricky Hamolka

September 5, 2025

5  out of  5
rating by Ricky Hamolka
"Nicole Young is truly amazing. She makes getting coverage very easy and painless. She handles her business in a timely manner and is very professional in her job."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Linda Hanks

September 5, 2025

5  out of  5
rating by Linda Hanks
"Always very helpful and informative and there when they are needed"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Stacey Guillory

September 5, 2025

5  out of  5
rating by Stacey Guillory
"It's always such a pleasant atmosphere whenever I go, Naomi is of great help, always wearing a smile and gives me the biggest hug! Keep it up guys!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rachel Leckelt

September 5, 2025

5  out of  5
rating by Rachel Leckelt
"Best company by far,,, Purchasing a home has been one of the most stressful things my husband and I have ever done, I’m So very thankful for Naomi, Every question I had, And I had a lot lol, Naomi was there Helping me feel comfortable with the choices and the insurance that I’ve purchased for my home, like a good neighbor ,State Farm (Naomi) is there,"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lance Thibodeaux

September 5, 2025

5  out of  5
rating by Lance Thibodeaux
"Awesome always helpful and Naomi is always a great help and super nice!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Griffin Seilhan

September 5, 2025

5  out of  5
rating by Griffin Seilhan
"Great service all the time. Naomi always puts her customer first at anytime and is always professional"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Phillip Anthony

September 5, 2025

5  out of  5
rating by Phillip Anthony
"Naomi is the best, went in 2 weeks ago to add my daughter to the policy. Naomi fixed us up in no time."
We responded:
"We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Camryn Cunningham

September 5, 2025

5  out of  5
rating by Camryn Cunningham
"I've been with them for quite some time and everytime I've needed something they've always been friendly and easy to work with. Ms.Brenda made everything quick and easy to understand so everything goes smooth as can be"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carissa Fruge

September 5, 2025

5  out of  5
rating by Carissa Fruge
"We always deal with Cathy and she's always so helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out."
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Mandy Martinez

September 4, 2025

5  out of  5
rating by Mandy Martinez
"There are such good people at this place. They really care about doing things the right way. They are kind and always ready to help- I’ve called on the weekends, at night, on holidays- I always get help when I need it."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jamie Andrepont

September 4, 2025

5  out of  5
rating by Jamie Andrepont
"I’m kind of a needy customer. I always have questions and don’t always think of them at the most opportune times. Deanie West is always there when I need her. She is very knowledgeable and is able to answer all of my questions in ways that I understand. She is happy to help after hours and she is extremely personable and kind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Emily Stretcher

September 3, 2025

5  out of  5
rating by Emily Stretcher
"Great staff. Easily accessible. Reasonable pricing."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Damon LeJeune

September 3, 2025

5  out of  5
rating by Damon LeJeune
"I’ve been using this State Farm for years and have always had a great experience. I shopped around and couldn’t find a better rate for my two vehicles. Cathy has helped me find the best policy every time on all my vehicles. I highly recommended"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brittany LeJeune

September 3, 2025

5  out of  5
rating by Brittany LeJeune
"Great service and very friendly staff! I usually do business with Cathy. She is always helpful and eager to assist in any questions I have."
We responded:
"Thank you, Brittany!"
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Vicki L. Qualls

September 2, 2025

5  out of  5
rating by Vicki L. Qualls
"I’ve used State Farm for years, Nicole is my go to Always honest and upfront with me and very knowledgeable.."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Logan Istre

September 2, 2025

5  out of  5
rating by Logan Istre
"Been using Terry Bertrand State Farm for the past 14 years. My main contact, Cathy Lejeune, has been nothing but knowledgeable about the ins and outs of my policy. Cannot give a higher review."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"